--- title: "Google reviews for medical clinics - Repto blog" description: "How to ask a patient for a Google review so they actually leave one: when to send the request, what to write, how to handle negative reviews and GDPR limits." url: https://repto.pl/en/blog/category/google-reviews updated: 2026-11-12 language: en --- # Google reviews. How to get them and keep them. Patients read reviews before they visit your website and before they call the front desk. Here you'll find articles on how to ask for a review and what to do with the negative ones. When to send the request after the visit, how to word it so it doesn't read like a mass text, and what to do with a patient who walked out angry. - [The safety net: patients rate the visit before the Google review](https://repto.pl/en/features/patient-feedback) - [How many reviews clinics in Poland collect with Repto](https://repto.pl/en/results#dane) ## Articles in Google reviews ![How to remove a Google review (and when you can't)](https://images.ctfassets.net/a0z5tmqqa31s/1Fb2KazlDpUqkCDgph8svX/40634dd878067d19e421a46c9c6b4666/hero.en.png) Google reviews ### [How to remove a Google review (and when you can't)](https://repto.pl/en/blog/how-to-remove-a-google-review) When Google removes a review, how to report one step by step, what review removal firms charge and what to do when a wave of negative reviews hits you… November 12, 2026 ![Patient satisfaction survey template (and how to collect Google reviews alongside it)](https://images.ctfassets.net/a0z5tmqqa31s/7MwwP4zV8Vvk5QyiV1F6Hs/bb328b83d5012bb4c910988722e6d88d/hero.en.png) Google reviews ### [Patient satisfaction survey template (and how to collect Google reviews alongside it)](https://repto.pl/en/blog/patient-satisfaction-survey-template) A ready-to-copy patient satisfaction survey (10 questions, 2-3 minutes, no health questions) with an intro, extra questions by specialty and a simple … November 11, 2026 ![Google review response templates for clinics (that keep patient confidentiality)](https://images.ctfassets.net/a0z5tmqqa31s/9LN9FMwHOsLmEEQERkt2Y/eb931c21068a02250ee2eb7946192918/hero.en.png) Google reviews ### [Google review response templates for clinics (that keep patient confidentiality)](https://repto.pl/en/blog/google-review-response-templates-clinics) 26 Google review response templates for clinics and medical practices: for 5★ reviews with a comment and common situations, for star-only ratings, for… November 11, 2026 ## 15 minutes to see if it's worth it It's a short online call, in English. I'll look at your Google reviews and show you the dashboard. Then I'll work out the cost and a forecast: how many reviews you could collect from your visit volume at a typical conversion rate. ![Piotr Czupryński](https://repto.pl/main_page/me.jpg) Piotr Czupryński Founder of Repto or [Email kontakt@repto.pl](mailto:kontakt@repto.pl)