Google review calculatorYour rating in 3, 6 and 12 months
Pick your clinic and enter how many visits it gets a month. The calculator shows how many new reviews post-visit SMS requests will bring, what your Google rating will be and when you'll reach 4.5, 4.8 or 4.9. No account and no fees.
Run the forecast for your clinic
A rough number is enough.
How we calculate the forecast
The calculator takes two numbers from Google: your clinic's current rating and its review count. The rest comes from your visits. The day after a visit, Repto texts the patient and asks them to rate the visit. At Repto's clients in Poland, ~15% of patients open the link in the SMS and ~33% of them leave a Google review. In total, ~5% of patients leave a new Google review. That's what we assume for a typical clinic.
Your Google rating is the average of all the ratings on your profile, rounded to one decimal place. The calculator adds the new reviews to that average month by month and works out how many 5★ reviews you need for each higher rating. The more reviews your profile already has, the more new ones it takes to move the rating.
Repto asks patients who rated their visit highly for a Google review, and an unhappy patient writes to the clinic first. That's why the calculator counts new reviews as 5★. Reviews from 1★ to 4★ still happen, so in practice your rating rises a little more slowly.